Privacy policy
Last updated: September 22th, 2023
At Artesa, respect for the customer is our priority.
Recognizing your concerns about privacy, this Privacy Policy is designed to inform you about the personal information we collect, how we handle it, the options you have regarding our use of your personal information, and how you can access it.
This Privacy Policy applies to personal information collected by us through Artesa | Architectes concepteurs (artesaconcept.com) (hereinafter the "Web Site").
Collection and use of personal information
You can browse our Web site without providing us with any personal information.
However, we may collect personal information if you send a comment or question to our customer service department by e-mail or by filling out our job application form.
Customer service
When you send a comment or question to Customer Service by e-mail, we may collect personal information such as your first name, last name, e-mail address and/or telephone number to respond to your comment or question. If you send us your résumé we will collect the information it contents, so that we can contact you to follow-up on your job application.
Disclosure of personal information
Except as otherwise provided herein, we will not disclose, rent, sell or transfer to third parties, or trade with third parties, any personal information about our customers without their prior consent.
Service providers
We may communicate your personal information to third parties who provide services on our behalf, such as hosting our Web site, sending e-mails or other communications on our behalf, organizing contests and promotions or analyzing the effectiveness of our advertising strategy. Your personal information may be stored and processed by our affiliates and third-party service providers. These service providers are bound by non-disclosure agreements and legal restrictions governing their use of the information we provide to them, and they are not authorized to use or disclose personal information for purposes other than providing services on our behalf or as otherwise required by applicable law.
Legal obligations
We and our service providers may be required to disclose your personal information in response to a search warrant or valid legal inquiry or order, or to respond to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.
Security of personal information
We recognize that our customers trust us to protect their personal information. We take this responsibility seriously. We have taken steps to protect the personal information in our custody and control. We authorize access to personal information only on a need-to-know basis for both our employees and our authorized service providers. This is done solely for the purposes of this Privacy Policy.
Notwithstanding the foregoing, you should be aware that, unfortunately, no data transmission over the Internet can be considered secure. Accordingly, Artesa does not represent or warrant that personal information will not be lost, misused, or altered, and Artesa assumes no responsibility or liability for any personal information you transmit to Artesa, nor for the use or misuse of personal information by you or any third party.
Changes to our Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our privacy practices. The revised Privacy Policy will be posted on the Website. We will treat your personal information in accordance with the Privacy Policy in effect at the time of collection, or as otherwise agreed with you.
How to contact us
You may contact us at any time using the contact information below if you have any questions or comments about this Privacy Policy, or if you have a complaint about how we are handling your personal information. You may contact our Data Protection Officer in one of the following ways:
Artesa Inc.
105 Promenade des Lanternes, Suite 210
Brossard (QC), J4Y 0L2
Attention: Privacy Officer
E-mail RPRP | Complaints : rprp@artesaconcept.com